Student Support and Case Management
Individualized caring support and connection
“At its core, case management is about helping student overcome the obstacles in their lives.” – Higher Education Case Managers Association, 2016 Individualized caring support and connection
Student Support and Case Management empowers students to address and overcome barriers in order to achieve their educational and life goals while at the University of Kansas. Using a holistic and strengths-based approach, and in collaboration with campus and community partners, SSCM seeks to provide individuals support to connect students to each other and their communities to create a safer, healthier, and more caring environment. Download a printer friendly brochure.
Tips for when you are concerned about a student:
- Privately address your concerns in a quiet space.Student Support and Case Management empowers all students to address and overcome barriers to achieve their educational and personal goals while at the University of Kansas. Using a holistic and strengths based approach, and in collaboration with campus and community partners, SSCM works together with students, mindful of individual differences and cultural and ethnic diversity, to support and connect them to each other and their communities to promote a safer, healthier, and more caring environment.
- Be direct and specific about your concerns in non-judgmental and caring terms. For example, “You seem more stressed than normal, and I am concerned about you. Do you want to talk with me about what is going on?”
- If you are concerned about suicide, ask directly if the student is thinking about suicide.
- If the student is at imminent risk for harm to self or others, call 911 or assist the student with getting to the nearest emergency room.
- Be aware of campus resources, including Student Affairs Student Support and Case Management, SCRT, and others. Offer to assist the person in making an appointment or walk to the appropriate office. Follow-up by submitting a Care Referral.
- Follow up and provide support while setting boundaries. Know others are available to help.